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Carpet Care and Maintenance

Color Selection

In selecting your color, take the time to look at large samples in your home, both by daylight and lamplight in the evening. The color you choose will look different under different lighting conditions.

Light colored carpets will show more soil and require more maintenance than dark colors. Darker colors of carpeting are more effective in high traffic areas. Multi-colors and patterned carpets are especially effective in hiding soil.

The performance and quality of a carpet is directly related to the amount and quality of fiber that goes into the pile. The better the fiber and the denser it is packed, the better the carpet will perform. Thin, less dense carpet will lose its surface appearance faster. It is best to buy the highest quality you can afford.

Spot Removal

Treatment of the affected area should begin immediately upon discovery. The more time that elapses before treatment, the more difficult a stain will be to remove. For best results, use Mohawk FloorCare Essentials Carpet Spot Remover Cleaning Kit.

First scrape food spill gently with the Mohawk Cleaning Key, removing as much as possible.  For any stain removal, it is important to use clean cloth for cleanup.

Vacuum Regularly

Most dirt, and even dust, takes the form of hard particles. When left in the carpet these gritty, sharp particles abrade the pile of the carpet. Regular vacuuming not only prolongs the life of the carpet, but will enhance its appearance as well. Most soiling in carpet is of the dry, particle type, which can be removed with a vacuum cleaner.

Vacuum high traffic lanes daily, medium to high traffic areas twice weekly, and the entire house at least once a week.

Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burs and gouges so as not to damage the surface of the carpet. Some thick loop pile carpets will fuzz if a rotating brush vacuum is used. In this case we recommend a suction vacuum only.

Preventative Maintenance

The use of mats or runners at all home entrances and on uncarpeted areas adjacent to carpet will reduce soil and moisture in traffic areas. Clean mats and any other rugs placed over carpet regularly.

The use of furniture coasters to distribute the weight of heavy items is also recommended, especially for furniture with wheels. Take care when moving furniture with wheels by putting a protective barrier between the wheels and the carpet.

To extend the beauty of your carpeting, close drapes or blinds during hours of direct sunlight.

Exercise extreme caution with all bleaches, tile cleaners, mildew removers, oven cleaners, drain openers and plant food. They are strong chemicals that can permanently discolor or dissolve carpet fibers.

Cleaning Recommendations

Even with regular vacuuming, soil particles and oily dirt will cling to the carpet fibers. With foot traffic these particles and oily dirt are driven deep into the carpet. We recommend professional hot water extraction every 12 to 18 months. Periodic cleaning, using the hot water extraction method performed by a professional cleaner, will refresh carpet appearance.

The most used areas, such as entrances, doorways, traffic lanes, and in front of chairs will collect dirt faster than other areas. Clean these areas as they begin to show soil. This will stop dirt from spreading, and will extend the time between professional cleaning.
Tile Care and Maintenance

Normal maintenance of glazed floor tile consists of nothing more than sweeping, vacuuming or dry or damp mopping with clean, clear water. It should not be necessary to use any type of detergent on a glazed tile floor since the detergent can leave a film that will dull the appearance of the tile. In the case of a glazed floor tile with a high-gloss finish, one cap-full of white vinegar or ammonia can be added to one gallon of warm water to dissipate any water streaks. Try to avoid the urge to mop the entire floor, wetting the area will contribute to spreading dirt and dust into the grout lines, which will change the grout color. If you must, change the water often as to keep it clean.

If a cleaner must be used on a glazed tile floor, a commercial tile cleaner or a solution of soapless detergent may be used. The surface should be scrubbed, rinsed thoroughly with clean water and dried.

Do:

  • Do test cleansing agents in a small area before applying to entire installation.
  • Do apply grout sealer after grout has had time to cure (time varies, check the label).
  • Do read cleansing product directions thoroughly prior to use.
  • Do conduct routine maintenance of your tile. (Sweeping or vacuuming often).
  • Do use clean, clear water when cleaning your tile.

Don’t:

  • Don’t combine ammonia and bleach.
  • Don’t use hydrofluoric or muriatic acid on tile or grout.
  • Don’t use steel wool or colored cleansing agents.
  • Don’t use detergent, petroleum or animal fat-based cleaners.
  • Don’t wax your tile.

Hardwood Care and Maintenance

Routine Maintenance

  • Frequent vacuuming with a non-beater bar vacuum will pick up most dirt and grime.
  • Wipe up all spills immediately in order to avoid penetration or staining.
  • Once a week, a slightly damp mop or microfiber cloth may be used to clean the floor.  Water or a water/vinegar mixture may be used to slightly dampen the cloth or mop.

Protect your hardwood flooring

  • Hardwood flooring is a natural product that can be scratched or dented, it is important to use caution and avoid dropping metal or sharp objects on your floor.  Really high heels can possible damage your flooring.
  • Felt pads should be affixed to the base of all furniture legs and drip trays should be affixed underneath any potted plants.
  • The environment must be maintained below 78 degrees Fahrenheit.  An air conditioner should never be turned off during warm weather.
  • Keep your pet’s nails trimmed to help prevent them from scratching your floor
  • It is recommended that furniture and rugs are moved around from time to time in order to protect against uneven color aging of your floor.

Repairing your hardwood flooring

  • The easiest way to repair minor dents or scratches is to purchase laminate putty at your local retailer and follow the instructions.
  • It is a good idea that you keep a few planks of your new hardwood floor in storage in case it is needed for a repair.
  • Plank replacement should be done by a flooring specialist.  Please contact Sun Valley Carpets should this need arise.

Hardwood Floor No’s

  • Never wet mop your hardwood floor, it will cause damage if too much moisture remains on the floor.
  • Never slide heavy objects across your hardwood flooring.
  • Never use scouring substances, abrasive cleaners, mop and shine products, paste waxes or any floor polishes on your hardwood flooring.

Laminate Care and Maintenance

Routine Maintenance

  • Frequent vacuuming with a non-beater bar vacuum will pick up most dirt and grime.
  • Wipe up all spills immediately in order to avoid penetration into laminate seams
  • Once a week a slightly damp mop or microfiber cloth may be used to clean the floor.  Water or a water/vinegar mixture may be used to slightly dampen the cloth or mop.

Protect your laminate flooring

  • Felt pads should be affixed to the base of all furniture legs and drip trays should be affixed underneath any potted plants.
  • The environment must be maintained below 78 degrees Fahrenheit.  An air conditioner should never be turned off during warm weather.
  • Keep you pets nails trimmed to help prevent them from scratching your floor

Repairing your laminate flooring

  • The easiest way to repair minor dents or scratches is to purchase laminate putty at your local retailer and follow the instructions.
  • It is a good idea that you keep a few planks of your new laminate floor in storage in case it is needed for a repair.
  • Plank replacement should be done by a flooring specialist.  Please contact Sun Valley Carpets should this need arise.

Laminate Floor No’s

  • Never wet mop your laminate floor, it will cause damage.
  • Never slide heavy objects across your laminate flooring.
  • Never use scouring substances, abrasive cleaners, mop and shine products, paste waxes or any floor polishes on your laminate flooring.

Stone Care and Maintenance

  • Dust mop interior floors frequently using a non-treated dry dust mop.
  • Dirt and grit do the most damage to natural stone surfaces due to their abrasiveness.
  • Mats or area rugs inside and outside an entrance will help to minimize the sand, dirt and grit that will scratch your stone floors.  Be sure that the underside of the mat or rug is a non-slip surface.
  • Damp mop floors with clean water or pH Neutral stone cleaner.  Never use acids (Such as vinegar or lemon juice) or any type of chemical cleaners on natural stone tile.
  • Do not use vacuum cleaners that are worn.  The metal or plastic attachments or the wheels may scratch the surface.

Removing stains from marble and stone can prove difficult.  Spills should be cleaned up as soon as possible.  Blot spills with a paper towel or rag.  At this stage, it is important to only blot; wiping a spill may spread it over a larger area, making a larger mess.  Use only cold water and stone soap or a neutral cleaner.  Rinse the area several times.  If a stain is still present, a chemical poultice may have to be applied.  Avoid using chemicals of any kind until you know which chemical cleaner to use.  Certain chemicals will react with the spilled material, and could make the stain permanent.

It may be necessary over time to reseal your floor depending on the quantity of traffic and maintenance procedures in your home.

Sealing Stone Floors

In some cases it makes perfect sense to seal the stone.  Properly sealed stone will help protect against everyday dirt and spills.  In other cases, especially polished stone products, it is best to leave the stone untreated.  Topical sealers can alter the surface texture and finish, as well as build up on the surface creating a layer that is less durable than stone.

“The marble institute of America (MIA) recognizes the benefits that sealers can provide in certain applications.  MIA recommends that care be exercised in the application of any chemical to a stone’s surface.  Although normally innocent in and of themselves, some sealers have reportedly reacted with some cleaning/maintenance chemicals and/or with components within the stone surface, causing some reactions.